H.U.G.S. Grant Provides Funds for Cunningham Fire Department Radios

Southern Pioneer Electric presented the Cunningham Fire Department with $1,500 in H.U.G.S. (Helping Us Give to Society) grant on November 4, 2021. The fire department will use the money to purchase a Motorola APX 900 7/800 MHz handheld radio compatible with the Kansas State 7/800 MHz radio system for use during mutual aid and fire calls.

“Cell phones work, but this radio will make it easier,” said Harold Stark, Cunningham fire chief. “Because we provide mutual aid assistance to other counties, we wanted something that would work no matter where we are called to assist.”

The new portable radio can be used in any of the department’s three tanker trucks. The department says the radio will aid in communicating while locating water sources during emergencies.

“The addition of this radio will be a huge benefit to the emergency responders,” said Ruby Terrazas, energy services coordinator for Southern Pioneer Electric and H.UG.S. team member. “They will be able to relay information quickly and receive orders in a timely manner.”

Southern Pioneer Electric’s H.U.G.S. grants are available to projects that focus on improving the communities within the utility’s service territory. An online application, and additional information about the program, can be found online at www.southpioneer.net.

Southern Pioneer Electric Company, a wholly-owned subsidiary of Pioneer Electric Cooperative, is headquartered out of Ulysses, Kansas. Southern Pioneer Electric Company has local offices in Liberal and Medicine Lodge, Kansas. Southern Pioneer Electric Company serves approximately 17,200 customers and operates in 10 counties and 34 communities. Southern Pioneer Electric Company’s service territory stretches east from Liberal to Medicine Lodge and north to Kingman and back west to Greensburg, Kansas. Southern Pioneer Electric Company is dedicated to providing customers with safe and reliable electric service. For more information about the HUGS program, please contact Vice President of Energy Services, Anita Wendt. (Phone: 620.424.5271 and E-mail: awendt@pioneerelectric.coop).

PLANNED OUTAGE NOTICE

Customers in the 2100 blocks of Carlton and Sierra will be part of a planned outage beginning at 9 a.m. on Nov. 4. This outage is expected to last until 4 p.m. Sunflower Electric, Southern Pioneer’s generation and transmission provider, will be replacing a pole that supports the line going into the alley. We will also be replacing several structures and doing routine maintenance at that time.

We apologize for the inconvenience and will work to keep customers up to date with new information if the outage is extended and when power is restored.

Customers with questions or concerns may call 1 (800) 670-4381.

Southern Pioneer Electric to Reinstate Late Fees

Beginning December 1, Southern Pioneer Electric will reinstate its formerly suspended Late Fee Policy. The reinstatement of late penalties will only affect customers with delinquent bills. Customers will not be subject to any previous fees associated with delinquent payments prior to December 1 – only those incurred on or after December 1, 2021. Customers with current balances will not see a late fee on their bills.

Customers with questions or concerns regarding the reinstatement of late fees may contact Southern Pioneer Electric’s customer service team during regular business hours (Monday – Friday, 8 a.m. – 5 p.m.) by calling 1-800-670-4381.