Beginning December 1, Southern Pioneer Electric will reinstate its formerly suspended Late Fee Policy. The reinstatement of late penalties will only affect customers with delinquent bills. Customers will not be subject to any previous fees associated with delinquent payments prior to December 1 – only those incurred on or after December 1, 2021. Customers with current balances will not see a late fee on their bills.

Customers with questions or concerns regarding the reinstatement of late fees may contact Southern Pioneer Electric’s customer service team during regular business hours (Monday – Friday, 8 a.m. – 5 p.m.) by calling 1-800-670-4381.

In March Southern Pioneer Electric Company (“Southern Pioneer”) submitted a proposed distribution rate (billing) adjustment plan to the Kansas Corporation Commission (KCC) for approval. The proposed adjustment will cover costs accumulated by Southern Pioneer during Winter Storm Uri and will result in an approximate $8 per 1,000 kWh of consumers’ February usage as a recovery charge on bills. If approved by the KCC, the recovery charge would be implemented for 36 months, beginning the first month after KCC approval is received.

“The February winter storm was an unprecedented event,” said Steve Epperson, Southern Pioneer Electric’s CEO. “There were several factors at play that compounded the effects this storm had on Southern Pioneer Electric.”

During the week of February 15, utilities across the region experienced a significant increase in energy demand as a result of the frigid temperatures.  This increased demand, coupled with severe constraints on available generation resources, caused wholesale power market prices to skyrocket. Southern Pioneer Electric experienced a $17-20 million addition to its February wholesale power bill as a result of this unprecedented event.

“These matters were not unique to southwest Kansas,” said Epperson. “This event impacted the Southwest Power Pool’s entire 14-state region which covers most of the Midwest, from the Texas Panhandle up to the Canadian border.”

The Southwest Power Pool (SPP) is a regional transmission organization that provides balancing and reliability coordination services, as well as implements the wholesale energy market.

Southern Pioneer will avoid passing through expenses in one large bill.  Instead it proposes a plan to amortize (spread out) the extraordinary costs to consumers over a period of 36 months. If the plan is approved by the KCC, the new billing adjustment will be reflected as a “Feb. 2021 Storm Recovery Charge” on customers’ bills. This charge will be in addition to customers’ normal monthly bills and based upon consumers’ individual usage for the entirety of February 2021.

“We are committed to protecting our customers from high energy bills,” said Epperson. “We know that many are struggling with burdens of the last year and want to make sure their electric bill, as a result of Winter Storm Uri, is not an additional one.”

Any credit or additional expense towards the February event will be allocated to all consumers and reflected on subsequent bills.

Customers with questions or concerns regarding upcoming bills may contact Southern Pioneer’s offices at 800-670-4381.