Beginning December 1, Southern Pioneer Electric will reinstate its formerly suspended Late Fee Policy. The reinstatement of late penalties will only affect customers with delinquent bills. Customers will not be subject to any previous fees associated with delinquent payments prior to December 1 – only those incurred on or after December 1, 2021. Customers with current balances will not see a late fee on their bills.
Customers with questions or concerns regarding the reinstatement of late fees may contact Southern Pioneer Electric’s customer service team during regular business hours (Monday – Friday, 8 a.m. – 5 p.m.) by calling 1-800-670-4381.